Mediaphyter – A Communications Cocktail


Why I want you to ‘unfollow’ me on Twitter

I think that Twitter’s recent surge of mainstream attention has attracted a crop of users — and potentially confused some veteran users — as to the true focus of the service. While Twitter can be used in different ways, when you boil it down the primary benefit of Twitter is networking, information sharing and expression of ideas. Before I go on, let me make a list of what Twitter is not:

  1. A venue for a popularity contest
  2. An obligatory mutual instant message system
  3. A place where anyone has anything to prove

“What are you talking about, crazy woman?”

Bear with me. I’d been thinking about this for a while but the apparent Twitter confusion was made clear to me last week when someone I don’t know decided to unfollow me, make a big deal out of it and apologize for the action. It didn’t bother me at all and I proceeded to explain to her via blog that she did the absolutely right thing — and also gave her some Twitter 101 advice. I lose and gain followers whenever the wind changes directions. Even some of my meatspace friends have unfollowed me because, while we are great pals in the 3D world, our Twitter purposes are not complementary.

I think there are social media novices out there who feel that when they sign onto Twitter they must follow certain other folks that everyone else is following. I won’t pretend to be in that group but think of how many followers Robert Scoble, Guy Kawasaki and Jason Calacanis have just because they have names. Are their Twitter feeds valuable to everyone that follows them? I find that impossible to believe.

I personally follow Scoble because we often disagree and his Twitter comments help to fuel my ideas. I follow Kawasaki because I truly feel he has interesting insights and experiences. I don’t follow Calacanis because it seems that almost every tweet is an overemotional reaction to even the smallest of issues.

None of this reflects how I feel about Scoble or Calacanis as people or is it a reflection of what I perceive their overall value to be in their industries. It’s Twitter, it’s not personal.

If someone is on Twitter to collect followers and is going to care about getting unfollowed then he or she is there for the wrong reason and likely wouldn’t offer as much value to begin with. I’ve seen some popular Twitter personalities use their feeds as a platform for pushing agendas and random non sequitur reminiscent of “Rain Man.” I asked a friend once why she follows some of these folks, and she said, “Because you kind of have to, right? They are like the leaders of the Twitterverse.”

I almost shrieked. Can I take a mallet to the word Twitterati now, please?

My point is, that the only way anyone is going to get value out of using Twitter if if they tailor their feeds to meet their own needs and not worry about the A-listers or B-listers (or D-listers in my case) and only follow those with whom they truly want to engage or whose information they truly benefit from hearing.

I don’t worry about what I tweet. I write what I want at the frequency I desire. I also make sure I respond to those folks who “@” me 90 percent of the time, which can create some noise (if you haven’t yet figured it out, you can opt to not eavesdrop on Twitter, which saves a lot of noise). Some people love my randomness and others don’t like it. When someone complains to me my response is always “There’s an unfollow button under my name on my profile page.” It’s not that I want to alienate other users or that I am being snobby, but I am not going to turn my feed into something inauthentic just because a few people may no longer find what I have to say valuable.

I actually want people to unfollow me if they feel I am wasting their space. I want to know that these folks have the smarts and understanding of how social media operates to make Twitter work best for them. I know that some people feel they need to follow me because i write for ZDNet (which is silly) or because I founded and still help herd the Security Twits (also silly). But if I am not writing about anything that interests you please, unfollow me. I will not take it personally and I will not unfollow you just because you unfollow me (I may, at some point, unfollow anyone if they make me roll my eyes more than once). I also do not award prizes for those who do follow me. No one does that. And don’t let anyone else “bully” you into making you think you have to follow them, either. Make the Twitter experience your own.

As an aside, I follow about 400 people which is the max that I can handle while still deriving value from my feed — and I still miss stuff. I currently have about 1,200 followers who at least found me interesting for a moment. I apologize for not following everyone back but I am heeding my own advice. But if you engage with me in conversation I generally do follow back regardless of the number of followees I have (or I’ll knock another feed out just for you). If you just follow and don’t say anything to me I don’t know you’re out there.

So, let me know you’re out there. Or, unfollow me. You can always reach me via either blog or via email or via carrier pigeon (well, if you have carrier pigeons). I won’t hate you. I might just respect you more for taking control of your social networking world.


22 Comments so far
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Amen.

I don’t mind the @’s, because that can be a great way to find interesting people too.

Everyone needs to find their own happy place on Twitter. There is no ‘etiquette’ for following, and no one should cram a magic ratio down your throat. After all, you have no control over others following you.

I had bloated up to nearly 900 people in my timeline. Most of them very nice people, but it was too much. I have slimmed down to 400 or so, and may trim even more.

Can we make an “It’s not Personal, it’s Twitter” badge? I’d sport it, and link it to this post.

Comment by Ike

I’ve had meatspace pals unfollow me because I’m pretty noisy at times. Being in the InfoSec biz, I’ve found a lot of use in Twitter as a quick-and-dirty forum for security news. There’s no way I can follow all of the SecTwits, but quite a few of them are full of useful info.

Comment by ax0n

An interesting take on things, but I think it really depends on why you’re posting to Twitter in the first place. For some people it’s about the conversation and gathering information. For others it’s about micro-blogging and making sure anyone who’s interested can get updates on what you’re doing / working on.

I’ve started posting ‘bigger’ things on my blog (eg. new versions of extensions, new tutorials, etc) and use Twitter for the ’smaller’ things I might have blogged about in the past.

So I’m more than happy for people to follow me on Twitter. ;-)

http://twitter.com/designmeme

Comment by Stuart Robertson

Stuart – Agreed. But if someone says you’re too noisy and unfollows you would you take offense or say, “to each their own?” That’s my deal. I want people to follow me, sure, but if they decide not to I am not going to cry into my Twitter cereal. :)

Comment by Jennifer Leggio

I don’t even know where to begin, in a good way.

Your post is right on the mark. I’m tired of people saying how Twitter should and shouldn’t be used, and how you should watch what you write because of your “personal brand” and all that baloney.

I’ve been struggling a lot with Twitter lately. I find that I want to use it in three ways: for me as me, for the fans of the shows I do, and a very private way with my close friends. Unfortunately, you can’t do that with one Twitter ID (you can do it with Plurk though). I really don’t like that I have to be self-conscious about what I write. Do I care if I get unfollowed? Hell no. It’s a shame though because more people will probably unfollow you for one off-color tweet than your whole stream.

I did an experiment over the weekend which was to tweet something that made me laugh, but was outside my usual persona. It was something that I normally wouldn’t say publically but I did it anyway. Sure enough, I lost followers within an hour. Do I care? No, because the people that know me, or know my sense of humor, knew that it was just a goof.

This is getting rather long so I’ll finish up by saying that people are taking Twitter too seriously. I don’t put much forethought into my tweets, I just send out things that people may find interesting about tech, or me, or silly things. If people don’t like it, I suppose I wouldn’t want them following me in the first place.

Comment by Michael Gaines

@Jennifer Leggio
Sure, we all need to keep in mind that people might not always have the time or inclination for our movie, show, book, article, blog, or twitter update. Although if someone’s motivation for using Twitter is growing their audience, they might want to keep a good signal to noise ratio on their updates. A tweet every 2 minutes about daily minutiae would be enough for me to unfollow just about anyone! :)

Comment by Stuart Robertson

@Michael Gaines

I make updates with Twitter AND Facebook. Sometimes they’re the same, and sometimes they’re not. Twitter is for the whole world, because I repost them on my blog. Facebook is just for people I’ve added as friends, so it’s a bit more private.

Comment by Stuart Robertson

@Stuart
Then I am shocked you still follow me! lol. Though I don’t think we’ve been through a hockey season together yet. ;-)

Comment by Jennifer Leggio

Excellent post with good thoughts. I followed Calcanis once because he sounded interesting and was giving away a Macbook Air. I followed Scoble because I thought he would say interesting things. I unfollowed both because neither did (say interesting things).

I find that if I follow my mother and brother and they follow me… we actually interact more and have more fun than an *official* weekly phone call or obligatory email.

Oddly enough, I noticed that “interesting” acquired a new meaning. As Ike points, the @ replies help find other interesting people. These are folks who may not be in the same field as me, like the same things as me or even be on the same contintent as I am. But they do such interesting every day things!

Comment by Dan

Jennifer, I agree with much of what you say here. Yes, there are many new users and there will be many more. But with all due respect to your criticism of the practices of new users, it takes a while for a new user to “learn” twitter–particularly to learn how to make using it personally valuable and worthwhile. Following a few A-listers is not necessarily a bad starting place for new users. Guy Kawasaki, sets a good example that anyone can learn from. He uses twitter masterfully and actually listens to his stream.

But I agree with your larger point. About half of the people I follow seem to be frantically auditioning for something. It doesn’t annoy me, however; for now I find it somewhat amusing. And as far as your assertion that no one awards prizes for following, yesterday, one of the idiots I follow proudly announced that she was sending one of her marketing CD’s to reward Follower Number 800! Amazing!

Anyway, thank you for this thoughtful post and the invitation to unfollow you. For now, I am most unwilling to accept it. However it is good to know that when and if I do, you will be able to handle it.

Comment by Kay Ballard

@Jennifer
I’m Canadian. I’ve got no problem with Hockey. :)

@Kay Ballard
Darren Rowse (ProBlogger.net) was giving away a copy of his book to his 10,000 follower.

Comment by Stuart Robertson

Hi Mediaphyter,

I agree with what you are saying although I have to admit when I first came on the scene I felt quite lonely as no-one replied to my tweets and there were no real guidelines on what/how to use it. Now I ignore the silence and just carry on with whatever I have to input whether it be intelligent, commercial or just a good laugh (which is a real light relief to alot of twitters during a possible stressful day). I mentioned about the few followers I had a while ago and my dearest connections told me I would be followed by people who WANTED to follow me and not to worry about it. I took their advise and am happier with my few followers. I am sure the saying ‘quality not quantity’ is apt for this situation. After all, If I had loads of followers in a short amount of time, how would I then build strong relationships. I have an assortment of followers too. Some like my humour, some don’t, some like my 12secs, some don’t but I feel they all follow me waiting for that certain input which tickles their interest. I am quite diversifying on twitter. It helps my day go by!

Shelley x
PS Keep up the good work, I love the way you write.

Comment by Shelleyftr

@Kay -
You’re right. I have to remember when I was a floundering novice user and be more sympathetic. Heck, I am still floundering a bit. :)

I appreciate your insights and I fully agree. I am also glad that you’re not unfollowing. I’ve just followed back.

Comment by Jennifer Leggio

@Shelley
Very good point — “If I had loads of followers in a short amount of time, how would I them build strong relationships?”

I struggle with that. I feel very tight with those folks I first discovered on Twitter and made some lasting friendships. These days it’s harder because I am either saturating them or I am saturated with follows. I sort of miss the newness for that reason. But I’m glad you’re not discouraged by the “silence” either. Just do your thing and the network will build. :)

Comment by Jennifer Leggio

I sometimes wonder (worry?) what some might think of my feed. I follow and respond to a diverse mix of folks. Friends, musicians, gamers, artists, fimmakers, web professionals, etc.

I was happy to see you mention authenticity. I would guess a few of those that use Twitter as a part of their repertoire of tools for work may be annoyed by some of my tweets that may seem trivial or off-topic to their focus. Ulitmately, I will continue to use Twitter in a way that adds to *my* daily experience on the web. Authenticity first, followers second. :)

Comment by johnnyrokkit

great post Jennifer! I agree that 400 is manageable. too much more and you really aren’t going to be able to see all the tweets anyway. I use Twitter to learn things I wouldn’t normally know about. I tweet when I think something is cool, and should been known, seen, or read. I find I like getting @’s back, somehow makes me feel like someone is actually listening to me! :)

And finally the biggest thing Twitter has done for me is given me a lot of new friends that I have actually met in person! How great is that?! And because I followed them on Twitter, I know something about them when I meet them in the flesh! And for that I am truly grateful to Twitter!

Comment by Amy Greenlaw

I really like this quote:

while we are great pals in the 3D world, our Twitter purposes are not complementary

Hmmm. That sorta makes it a lot less emotional for me. I mean, when my IRL friend unfollow, that is. I tend to take it personally. And, well, you have a good point there.

And yet, another bravo gem:

None of this reflects how I feel about Scoble or Calacanis as people or is it a reflection of what I perceive their overall value to be in their industries. It’s Twitter, it’s not personal.

You’re right, but sometimes, it FEELS personal. Perhaps because my Twitter stream is more personal than professional? I tend to multi-task in my Twitter stream. So, while sometimes, I’m all social-media-geeked-out, sometimes I want to talk about my bad landlords, or my cat having tapeworms. You know. Regularly haphazard programming.

I am not going to turn my feed into something inauthentic just because a few people may no longer find what I have to say valuable.

I agree. I wouldn’t do that.

As an aside, I follow about 400 people which is the max that I can handle while still deriving value from my feed — and I still miss stuff.

I feel the same. I feel like I’m following entirely too many people to keep up. It’s a little over 400 now, but some of them are truly just…obligatory.

I’ve decided, I’m going to follow you because you’re fantastic. But you do not have to follow me back ;) Which you are already well aware of! Hee!

Comment by Fayza

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This is an excellent article. I have been thinking along these lines for a long time now but always felt alone in this thinking. It seemed that everywhere around me people were more interested in the “I’ll follow you if you follow me” mentality and getting upset if people made changes. It feels so high school. I started over with Twitter in July and made changes that aligned more with getting the most of Twitter and not worrying about what other people think. It is nice to see the idea so eloquently stated in print.

Comment by laanba

Intersting you still have the followers counter and the feed burner counter over there too. Wondering why any body would care?

I agree with the article btw ;)

Comment by matt

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I think of Twitter as a “Personality Web”
http://jimschweitzer.wordpress.com/2009/04/02/twitter-is-not-a-social-network/

Comment by jimschweitzer




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